Frequently Asked Question

As a dietary supplement take one scoop with 12-16 Fl oz warm or cold liquids such as water, tea, coffee and smoothies. Our collagen can also be added to your morning oats, baked into caked or biscuits for a delicious snack.

Ultra Beauty Collagen have a unique expiration date stamped on the bottom of the bottle.

By law, we are unable to recommend that you use an expired product. We suggest that our product is used within one year of being opened and prior to expiration. We cannot guarantee the product potency after one year of it being opened or after the product has expired. Please also take into consideration that these products do not contain preservatives.

No, Ultra Beauty Collagen does not contain one ounce of sugar. It is made using only natural sweeteners.

Each jar of Ultra Beauty Collagen is designed to last 30 days when taken as directed with the provided daily measuring spoon.

We accept PayPal, Master card, Visa card, American Express, Discover and most major credit cards.

We use UPS and USPS (U.S. Postal Service) for our shipping needs.

An email will be sent to you with tracking information within 1-3 days of your order. If you can't locate this information and have a tracking question about your shipping, please send us and email: hello@coreenchanted.com

Yes, you do.

For special discount and quantity, please contact us by email: hello@coreenchanted.com

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

No, a subscription is not required. We do offer a Subscribe to Save member program. When you choose this option, you will save more money compared to a one-time purchase. You always enjoy Free standard shipping on Auto-deliveries, and the convenience of regularly scheduled deliveries when you received your subscription. There are NO commitments, obligations or fees and you can cancel a subscription at any time.

Canceling a subscription is easy and hassle-free. Simply email our customer support team at hello@coreenchanted.com to let us know you'd like to cancel. You'll receive an email confirmation once your subscription has been canceled.